Ghana Odds — GCG complaint evidence checklist
Updated: 3 August 2026

Do not write passwords, MoMo PINs, one-time codes or full payment-card details here.

[ ] Your name and safe contact details
[ ] Operator trade name
[ ] Exact website domain or app publisher
[ ] Account ID (not your password)
[ ] Product category: sports betting / online casino / other
[ ] GCG register entry and date checked
[ ] Operator legal entity and claimed licence number
[ ] Operator complaint case number
[ ] One-paragraph issue summary
[ ] Amount and currency in dispute
[ ] Chronological event timeline
[ ] Deposit, withdrawal or bet IDs
[ ] Mobile-money transaction reference
[ ] Relevant rule or offer term saved on the event date
[ ] Numbered, redacted screenshots
[ ] Operator's written final response or evidence of no response
[ ] Resolution requested
[ ] Numbered attachment index

Official resources:
https://www.gamingcommission.gov.gh/act-forms/
https://www.gamingcommission.gov.gh/wp-content/uploads/2025/01/Complaint-Form.pdf

This checklist is informational and is not the Commission's official form.